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With AskEmber, you can get answers from Ember about your Campfire data directly in Slack. Mention @AskEmber in a channel, ask a question, and Ember replies in a thread. Ember can:
  • Look up records and financial reports
  • Build charts
  • Generate Excel, PowerPoint, and Word files, returned as download links
AI disclaimer: Ember uses artificial intelligence and may generate inaccurate, incomplete, or misleading responses, even when referencing your company’s accounting data. Always verify answers, calculations, and recommendations against your source records before making financial or accounting decisions.

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Pricing and requirements

  • Subscription: AskEmber requires an active Campfire subscription.
  • No additional fees: There’s currently no extra charge for AskEmber and no separate AI usage fee.
  • Pricing questions: Reach out to support@campfire.ai. You don’t need a Campfire account to ask.

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Set up AskEmber

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Connect Slack (admins)

You need the Can change connections permission to connect Slack.
1

Open the connection settings

In Campfire, go to Ember AI > Settings > Notifications.AskEmber Slack Bot card in Ember AI notification settings
2

Add AskEmber to Slack

On the AskEmber Slack Bot card, click Add to Slack, then approve the installation in Slack.
3

Confirm the connection

You’ll return to Campfire with a “Slack connected” message, and the card will show your Slack workspace name.
4

Add AskEmber to channels

In Slack, add @AskEmber to each channel where you want people to use it.
The first time you mention @AskEmber, it shows a message visible only to you in that channel with a Link Slack to Campfire button.
1

Click the button

Select Link Slack to Campfire and sign in to Campfire if prompted.
2

Confirm your company

Check that the company shown is the one you want to use.
3

Return to Slack

Go back to Slack and ask your question again.
The link expires after a few minutes. If it does, mention @AskEmber again to get a new one.
To switch to a different Campfire company later, type @AskEmber login.

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Ask a question

1

Mention AskEmber

In a channel that includes AskEmber, type @AskEmber followed by your question.
2

Wait for the reply

Ember replies in a thread. You’ll see a quick acknowledgment first, then the full answer when it’s ready.
3

Ask follow-ups

Mention @AskEmber again in the same thread. Ember remembers your previous exchanges with AskEmber in that thread.
Answers that include tables or files also include a View full details in Campfire link. Each Slack thread is saved as a conversation in Ember, so you can pick it up there later.

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Permissions and privacy

Replies are visible to everyone in the channel. For sensitive financial data, ask in a restricted channel.
  • AskEmber has the same Campfire permissions as you. It only shows data that your Campfire role and entity access allow.
  • Slack Connect isn’t supported. AskEmber doesn’t work in channels with external participants.
  • Usage counts toward your Ember AI spend limits. If your company reaches a limit, AskEmber replies with a limit message instead of an answer.
For details on how Campfire collects, uses, and protects your data, see our Privacy Policy.

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Current limitations

  • Mentions are required: AskEmber only responds to @AskEmber mentions, so include the mention in every message, including follow-ups.
  • Questions and lookups only: AskEmber can prepare changes to records, but nothing is created or updated until you review and confirm it in Campfire.
  • Slack file uploads aren’t read: AskEmber ignores files uploaded in Slack.

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Disconnect AskEmber

Admins with the Can change connections permission can click Disconnect on the AskEmber Slack Bot card in Campfire. AskEmber stops responding immediately.
Disconnecting doesn’t remove the app from Slack. To remove it entirely, also uninstall it in your Slack app settings.

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Get help

For help with AskEmber, email support@campfire.ai. This inbox is monitored by the Campfire support team, and you don’t need a Campfire account to contact us. We respond within two business days. To help us resolve your request faster, include your Slack workspace name, the channel where you used AskEmber, and a description or screenshot of the issue.